We love hearing from users. However, 90% of the contact submissions we get are answered by one of these bullet points. Please take a second to read through to see if any of these apply. If not, please fill out the form and we’ll get back to you!
• Is Jock MKT available where I live? Jock MKT is available for real-money contests in 34 states in the US only. You can see the list on This Page. We are planning to launch more states (and Canada!) in the near future, so if we’re not available in your state, make your voice heard so we know which states to prioritize.
• I canceled a withdrawal process and now my funds are gone! We hold withdrawal funds as pending for 30 minutes regardless of whether you completed the process. If you wait the 30 minutes, the funds will be returned to your account.
• My deposit bonus didn’t work. Deposit bonus codes are only available to users who signed up in the last 48 hours. Bonus codes must be applied prior to, or within 24 hours of depositing. If the code is correctly applied, bonus funds will be available within 24 hours.
• Can I cancel an IPO bid? We do not allow canceling of IPO bids at this time. There are a number of reasons, but the main issue is that you may have outbid someone else. If you get outbid, the money will be returned to your account.
• I made a deposit and I don’t see it as available in my account! If you deposited via ACH, the funds can take 3-5 business days to clear. Deposits made through Paypal or Credit Card should be available within a few minutes, so check your Paypal or bank account to make sure it went through.
Additional information can be found on our FAQ page.